Welcome to the Baobab Suite FAQ. The purpose of this page is to help answer any questions you have and to help resolve any problems that you may encounter while using the system.

What is Baobab Suite?

The Baobab Suite is a digital platform for publishers which enables publishing, distribution and monetisation of digital content across multiple channels. It's unique "Mobile Backend as a Service" architecture and open API’s provide efficient and scalable management of content...

Why is my post still on the website after I deleted...

Website content is synchronized via Baobab every few minutes. You don't need to request that the article is deleted from the website, this will happen automatically after a few minutes. If this has not happened after an hour please feel...

Baobab looks great! How does my Company get its own?

Thank you for your interest in the Baobab Suite CMS. Much more detail is available on Baobabsuite.com or you can contact us via the contact form at the bottom on the page there to discuss how we can help...

What to do if my Data SIM or Dongle aren’t working?

What may be the problem is that the dongle settings aren't on RSAWEB. If you boot up the laptop with the dongle in, when you open the browser a Heuwei admin screen will open with a username of both Admin...

How do I get Baobab Access or add a Publication to...

The purpose of the form is to request new user access to Baobab or to modify an existing user. If you do not see the access you require please contact [email protected] or [email protected]